These terms govern your use of the Government Tender App website and mobile application (together, "the platform"). By using the platform you accept them. If you do not accept them, please do not use the platform. ## What this platform is The platform is a public window onto government tendering. It lists tender notices, bid documents, corrigenda, closing dates and award results published by participating departments. The platform is a discovery and tracking service only. Bids are not submitted here. Submission takes place on the official e-procurement portal named in each tender notice. ## Access and accounts Searching tenders, reading notices and downloading documents are open to everyone and require no account. An account is needed only for personal tools: saving a tender, setting a closing-date reminder, and receiving alerts. You are responsible for keeping your login credentials confidential and for activity carried out under your account. Tell us immediately if you believe your account has been used without your permission. We may suspend or withdraw an account that is used to disrupt the service, to scrape content at a scale that degrades it for others, or to breach these terms or any law. ## Accuracy of tender information Every tender, document and award is entered by the issuing department. We do not create, edit, rank or summarise tenders on any department's behalf. Where the platform and the department's official notice differ, the official notice prevails. Always confirm the details, including dates and times, on the official portal before acting on them. ## Acceptable use - Do not use the platform for any unlawful purpose. - Do not attempt to gain unauthorised access to any part of the platform, its servers, or connected systems. - Do not introduce malicious code, or attempt to disrupt or overload the service. - Do not misrepresent your identity or your authority to act for an organisation. - Do not reproduce content in a way that suggests official endorsement you do not have. ## Intellectual property Tender notices and departmental documents remain the property of the issuing department. The platform's own design, code, and compilation of content are protected. See the Copyright Policy for what you may reuse and how. ## Availability We aim to keep the platform available at all times but do not guarantee uninterrupted service. Access may be suspended for maintenance, or withdrawn where required by the publishing authority. ## Limitation of liability The platform is provided on an "as is" basis. To the extent permitted by law, we are not liable for loss arising from reliance on information published here, from a missed deadline, or from the unavailability of the service. Your decision to bid, and the conduct of that bid, remain your responsibility. ## Changes to these terms These terms may be updated. The date at the foot of this page shows when it was last revised. Continued use after a change means you accept the revised terms. ## Governing law These terms are governed by the laws of India, and the courts having jurisdiction over the publishing authority shall have exclusive jurisdiction over any dispute. ## Contact Questions about this policy can be sent to the support desk. - Email: support@tenderapp.gov.in - Phone: 1800 123 4567 (Monday to Saturday, 9:00 AM to 6:00 PM) - Or use the contact form on this website.

This policy explains what personal information the Government Tender App collects, why it is collected, and what choices you have. It applies to both the website and the mobile application. ## Using the platform without an account You can search tenders, read notices and download documents without giving us any personal information and without creating an account. ## What we collect When you choose to create an account or contact us, we collect only what the feature requires. - Account details: your name, login ID, email address, mobile number, company name and GSTIN where you provide it. - Saved tenders and reminders: the tenders you save and the reminder times you set. - Enquiries: the name, contact details, subject and message you submit through the contact form. - Error reports: the tender concerned and the description you send us. - Technical data: IP address, device and browser type, and pages requested, recorded in server logs. ## Why we use it - To provide the features you have asked for, such as saving a tender or sending a closing-date reminder. - To reply to your enquiry or error report. - To keep the service secure, diagnose faults, and prevent misuse. - To understand which parts of the service are used, in aggregate, so it can be improved. We do not sell your personal information, and we do not use it for advertising. ## Legal basis and consent We process your information on the basis of the consent you give when you create an account or submit a form, and to meet our legal and security obligations. You may withdraw consent by closing your account, though this does not affect processing already carried out. ## Sharing We share personal information only where it is necessary: - With the publishing department, when you report an error in a tender or send an enquiry intended for it. - With service providers who host or operate the platform on our behalf, under obligations of confidentiality. - Where disclosure is required by law, by a court, or by a competent authority. ## Retention Account information is kept while your account is active. Enquiries and error reports are kept while they are being handled and for a reasonable period afterwards for audit. Server logs are kept for a limited period for security purposes. ## Your rights Subject to applicable law, you may: - Ask for a copy of the personal information we hold about you. - Ask us to correct information that is inaccurate or incomplete. - Ask us to delete your account and associated personal information. - Withdraw consent to processing. To exercise any of these, contact the support desk using the details below. We may need to verify your identity before acting on a request. ## Security Access to personal information is restricted to those who need it to operate the service. Passwords are stored in hashed form and never in plain text. Sessions are authenticated with tokens that expire. No system can be guaranteed completely secure, so please use a strong, unique password. ## Children The platform is intended for use by vendors, departments and members of the public in a professional capacity. It is not directed at children. ## Changes to this policy This policy may be updated. The date at the foot of this page shows when it was last revised. ## Contact Questions about this policy can be sent to the support desk. - Email: support@tenderapp.gov.in - Phone: 1800 123 4567 (Monday to Saturday, 9:00 AM to 6:00 PM) - Or use the contact form on this website.

This portal is built to be usable without a mouse, works with screen readers, and does not require registration to browse tender information. If you encounter a barrier, contact the support desk and we will address it.